Posted by Dave Potts - Mar 16, 2016. en-US HAR files can contain sensitive data, so make sure you store these files securely. A .HAR file can be used to help determine what information is being posted on each web request and what responses we are getting. This log of network requests is called HAR file. Please attach the HAR file to your email or case with us so that we can assist further. Collect network logs. Once the record button is red, it starts recording. Once you have reproduced the issue, right-click anywhere on the grid of network requests, select Save as HAR with Content, and save the file to your computer. Google Chrome (easiest method) Open the Developer Tools by pressing Command + Option + I (Mac) or Control + Shift + I (Windows, Linux) Activate the network tab. remove passwords, etc). Once in Google Chrome, follow the below steps to create the HAR file recording: 1. Then from the menu go to the More Tools -> Developer Tools. Any idea what I'm doing wrong? Spira Platform How to get a HAR capture. Attach the HAR file to the ticket so our Support Team can analyze it. 1. If you are using a Mac you can press ‘Cmd+Shift+I’. Give the trace a filename and click the Save button which will save it as a.har file or .xml file. A HAR file is primarily used for identifying 1) performance issues such as bottlenecks and slow load times and 2) page rendering problems. 6. Once you've encountered the problem successfully while recording, right-click within the Network tab and click Save as HAR with Content to save a copy of the activity that you recorded. 1. 10. > 1. Before generating the HAR file, make sure you can see the Develop menu in Safari. To generate a HAR file in Chrome 1. After reproducing the issue, right-click anywhere inside the Network pane and select ' Save as HAR with Content ' from the drop-down actions menu. First - open the DevTools window of Chrome by pressing F12 or: To get the console logs: The clear button clears any existing logs from the Network Tab. In Firefox, go to the page within our application where you are experiencing trouble. Getting the HAR dump Go the hamburger menu and navigate to More Tools > Developer Tools* If you are using a Windows/ Linux machine you can press ‘Ctrl+Shift+I’ or ‘F12’. After you successfully reproduce the issue, right click on any row of the activity pane and select Save as HAR with Content. 1. Open your Chrome browser and click on the web page where the problem happened. Knowledge Base The Developer Tools will open as a docked panel at the side or bottom of Chrome. The following procedure explains how to record HTTP as an HAR file with Chrome: Start Chrome, Then press CTRL + SHIFT + N to start an incognito session, Press F12 to display the developer bar, Select Network tab, and check preserve log, Navigate to record HTTP traffic, Right-click on any request and select Save as HAR with content. Make sure that the preserve log checkbox is selected. Check the Preserve Log checkbox to record all interactions.. Visit the page and complete the steps that trigger the issue. Right-click anywhere in the console and select Save as.... Name the log file Chrome-console.log. Choose the Network tab.. Click the down arrow to export the HAR file. Reproduce your issue within the Chrome browser. Look for the Vertical ellipsis button () and select More Tools > Developer Tools. HAR, HTTP Archive, is a file format used for tracking information between a web browser and a website. JavaScript Needs to be Enabled for This Application to Work Correctly! Once in the webpage where the issue is presented, type F12 or Ctrl+Shift+I to open the Developer Tools and then select the Network Tab. Generate a HAR file for an affected page. SpiraTeam, Home Page To create these files, we recommend using Chrome or Firefox. 2006-2021 These browsers (Chrome & Firefox), in particular, makes it relatively easy to capture all the data we need using what's called a HAR file. For example, when we receive a report of performance trouble when using our cloud services, there are a lot of different factors that may contribute to the problem. Sometimes, when troubleshooting complex issues with SpiraTest, SpiraPlan, SpiraTeam or KronoDesk, it's necessary for us to get some additional information to troubleshoot the issue further. Locate around record button in … From here you can allow the capturing of the HTTP session of the current tab. > If you do not have Google Chrome and you are free to install additional programs, please download Google Chrome and install it. For troubleshooting complex issues, additional information of the network requests is generated in the web browser. Example. Refresh the web page you are on. Once you have it installed, you will need first to record the behaviour you would like to capture and then export the capture to HAR format. Reply | Delete. > Right-click anywhere in the console and select Save as.... Name the log file Chrome-console.log. The recording will autostart once you start performing actions in the browser. ⚠️ Before sending the HAR file to Ansarada, ensure to remove/censor any sensitive information using a text editor (i.e. If you are using IE, you will need to download HTTP Watch. Format, including Google Chrome and go to the log Analyzer or your support.... 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